TROUBLE SHOOTING AC MOTOR WITH KEYPADS/CONTROL PANELS
Always Try This First
To reset the motor unplug it from power for 2 minutes.
Things to Check on AC AutoStop and AC Remote
1. If keypad/control panel doesn’t work try using the remote or Bluetooth. If the keypad doesn’t light up it could be a bad keypad and the remotes controls might still work.
2. If the keypad/control panel lights blink together it means that the keypad/control panel is locked. When locked the keypad/control panel and remote controls will not work, but the Bluetooth will. To unlock or lock the keypad/control panel see video here.
5. If you have an AC AutosStop (it will say Autpstop on the control panel) and the green light is solid, it means your Autostop settings are programmed. If the motor only clicks, try clearing the Autostop settings. Using the remote control press lock for 2 seconds then lock again for 2 seconds and then light for 2 seconds on the remote. See if the green light starts blinking. If it does, then you have cleared the AutoStop settings. Try going up or down now. Video instructions can be found here.
Keypad/Control Panel Replacement Doesn’t Work
1.All new keypads/control panels have been tested to work. The biggest mistake people make is putting the ribbon upside down into the circuit board. If the ribbon doesn’t light up, remove it, flip it over and plug it back into the circuit board.
2. When you plug the keypads/control panels into the circuit board the all black part will face towards the cover.
3. The ribbon must all the way against the white connector, or it might fail again.
